★★★★★ 5.0 on Google 23 reviews
VBA licensed115153 · fully insured
Family runEstablished 2022
Melbourne SECBD to 60 km of Carrum Downs

Home / Maintenance & service

Maintenance · Residential · Commercial · Strata

Plumbing, properly.

Repairs and scheduled maintenance for homes, commercial premises and strata properties across Melbourne’s south-east. Family run, VBA licensed, rated 5.0 on Google.

Call 03 8907 1791 Book a plumber
5.0Rated on Google
UpfrontPriced before we start
LicensedVBA 115153 · insured

After hours & emergencies

If it can’t wait until morning, give us a call.

We’re a small family team rather than a 24-hour call centre. But if water’s going somewhere it shouldn’t, give us a ring — we’ll make it a priority and let you know then and there whether we can get to you tonight or first thing in the morning.

03 8907 1791

The work behind the walls

Most of what we fix, you never see.

Plumber connecting a heat pump hot water system at a home
HomesHot water, drains, leaks and gas — the everyday things, priced before we start.
Plumber accessing an in-ground pit beneath a removed grate on a commercial site
CommercialPits, pumps, trade waste and plant — serviced around your trading hours.
Twin backflow assemblies on a renewed water and fire service
StrataCommon property plant, backflow and tempering valve testing, with the certificates to match.

01 · Residential maintenance

Homes, units and townhouses.

The everyday things, done properly and priced before we start.

What we fix

  • Blocked drains & toilets
  • Hot water — repairs & replacement
  • Burst pipes & leak detection
  • Leaking taps, toilets & fixtures
  • Gas appliances & gas lines
  • Bathroom & kitchen plumbing

How it works

  • You call or send the details
  • We find the cause, not the symptom
  • You get a price before we start
  • Fixed, cleaned up, explained

02 · Commercial maintenance

Shops, offices, industrial and hospitality.

Repairs and scheduled servicing timed to suit your trading hours.

What we look after

  • Blockages, drainage & jetting
  • Hot water plant
  • Grease arrestors & trade waste
  • Backflow prevention testing
  • Tempering & mixing valve servicing
  • Pumps, tanks & plant rooms
  • Gas & water services

How it works

  • Out-of-hours where trading requires it
  • Scheduled servicing or reactive
  • Compliance certification where required
  • Reporting you can file

03 · Strata maintenance

Owners corporations & apartment buildings.

Buildings run better on a schedule than on emergencies, and most things give plenty of warning before they fail.

Common property

  • Common property plumbing & drainage
  • Bulk hot water plant
  • Backflow prevention testing
  • Tempering & mixing valve servicing
  • Sewer & stormwater pump stations
  • CCTV drain inspection & jetting

What you get

  • Servicing to an agreed frequency
  • Record of assets and next-due dates
  • Compliance certification
  • Photo report on what was done
  • Budget figures for your committee

How it works

You’ll know the price before we start.

Here’s how a job runs, from the first call through to the clean-up.

01You call or bookTell us what’s happening and we’ll give you a set time to expect us.
02We look at itWe take the time to find what’s actually causing it.
03You get a priceQuoted before we start. You decide whether it goes ahead.
04We fix itDone properly, site left clean, and photos of what we found and what we did.
Site photo from a Normac report, marked up with the stormwater drain run and its average depth

What you get afterwards

You get the photos, and what they mean.

Most of what we fix is somewhere you can’t see it — under a slab, behind a wall, down a pit. So we photograph it as we go, mark up what matters, and send it through with the invoice.

  • Photos of what we found and what we did
  • Marked up where it helps to explain it
  • Dated and attributed to whoever was on site
  • Yours to keep, forward or file

Book a plumber

Tell us what’s going on.

For anything urgent, call — it’s faster than a form. Otherwise send the details and we’ll come back to you.

Need someone today?

03 8907 1791

office@normacplumbing.com.au

A photo helps more than you’d think — it often tells us what to bring.